Frequently Asked Questions
Caring for Your Duraprès Appliances
Learn how to properly clean, maintain, and care for your Duraprès appliances to ensure they last for years to come.
How do I clean and maintain my Duraprès appliances?
Each appliance has it's own care requirements which should be referred to before use. Please see the relevant product page on our website to download the detailed care instruction manuals for each product.
Can I put Duraprès appliances in the dishwasher?
We advise against placing Duraprès appliances in the dishwasher however some attachments can be washed in the dishwasher. Please refer to the unique care and use instruction manual for each product. You can download these directly from each of the product pages on our website.
What should I do if my appliance shows signs of wear?
Minor scratches or wear marks are normal over time, but they shouldn’t affect the performance of your appliance. If you notice any significant issues, refer to the care guide included with your product, or contact our Customer Service Team for further assistance.
Where to Find Duraprès
Find out where you can purchase Duraprès products, and get all the details on our warranty coverage.
Where can I purchase Duraprès appliances?
Duraprès appliances are available exclusively at The Good Guys. You can visit their stores or shop online to find our full range of products.
What warranty coverage do Duraprès appliances have?
All Duraprès appliances come with a 2-year warranty, covering any manufacturing defects or issues with normal use. For more detailed information, please refer to Warranty Page.
Are Duraprès products available internationally?
Currently, Duraprès products are available exclusively within Australia through The Good Guys. We are working on expanding our availability, so stay tuned for updates!
Explore the Duraprès Collection
Discover the full range of Duraprès products and learn about their unique features and benefits.
What types of products does Duraprès offer?
Duraprès offers a range of high-quality kitchen appliances, including food processors, induction cooktops, electric knife sets, digital kettles, toasters, waffle makers, pizza ovens, and cooker blenders. Each product is designed with durability, ease of use, and modern features in mind.
What makes Duraprès appliances different from other brands?
Duraprès appliances are crafted with a focus on durability, simplicity, and innovation. Our products feature advanced digital technology, intuitive controls, and are designed to be both stylish and functional in any kitchen. Plus, we've partnered with renowned Australian chef, Curtis Stone, to ensure our products meet the highest culinary standards.
How do I know which Duraprès product is right for me?
Each Duraprès product is designed to meet specific cooking needs, whether you're looking for precision with our Inducto Go cooktop, convenience with our Cordless Carve knife set, or versatility with our Cook Blend Pro. Browse our product pages for detailed descriptions, features, and benefits to find the perfect fit for your kitchen.
Prep Master Pro
Upgrade your kitchen game with this powerhouse food processor, built for precision, versatility, and effortless control. Includes twin titanium coated blades, dough blade, double beaters, slicer, grater and juicer.
What can you do with a food processor?
A food processor is your kitchen’s multitasker! You can chop veggies, shred cheese, puree soups, mix dough, or even grind nuts. Our Prep Master Pro takes things a step further with its DiGiTech operating system, offering precision settings so you get the perfect consistency every time—no more over-processing your guac into soup!
Do I need a food processor if I have a blender?
Blenders are great for smoothies, but if you're working with solid ingredient —like doughs, sauces, or slicing veggies—a food processor is your go-to. The Prep Master Pro excels here because its powerful motor, combined with DiGiTech's smart control, easily transitions from a coarse chop to a smooth puree. So, for those tasks where a blender struggles, the Prep Master Pro is your kitchen hero.
How do you clean a food processor?
Cleaning your food processor is a breeze! The Prep Master Pro is designed with dishwasher-safe parts, so after you're done prepping, just pop the bowl, blades, and attachments into the dishwasher. And thanks to the DiGiTtech operating system, there’s minimal mess during operation—it prevents splatters and overflows. Download our full care and cleaning guide here.
What size food processor should I buy?
It depends on your cooking style. If you're preparing meals for a family or love hosting, a larger capacity will save you from doing multiple batches. Our Prep Master Pro is there for larger batch jobs and our Prep Master Mini is great for single serves or smaller requirements.
What’s the best food processor for beginners?
If you're new to the world of food processors, you want something that's easy to use but still powerful. The Prep Master Pro is perfect for beginners. Its DiGiTech operating system is super intuitive, offering one-touch programs for common tasks like chopping, kneading, or shredding, so there’s no guesswork involved. You'll feel like a pro from day one!
Cordless Carve
Effortless slicing and carving, wherever you need it, with precision and power in every cut with this electric knife set. Includes bread blade, carving blade and carving fork.
What is an electric carving knife used for?
An electric carving knife is a game-changer when it comes to slicing meats, bread, or even tricky foods like squash! Our Cordless Carve comes with two blades—a carving knife perfect for turkey or roast, and a bread knife that glides through crusty loaves without squishing them. With this set, you’re covered for holiday feasts and everyday meals.
Are electric carving knives worth it?
Absolutely! If you want clean, precise slices with minimal effort, an electric carving knife is totally worth it. The Cordless Carve is especially handy because it’s cordless, so you’re not tied down by a power outlet. Plus, it’s powerful enough to slice through meats and soft enough to delicately handle bread—thanks to those two specialised blades.
Can you sharpen electric carving knife blades?
Most electric carving knife blades don’t need sharpening, and when they start to dull, it's usually time to replace them. The Cordless Carve blades are made from high-quality stainless steel, designed to last longer than your average knife. And with both the carving and bread knife blades included, you’ve always got the right tool for the job.
How do I use an electric carving knife?
Super easy! Just attach the right blade—use the carving knife for meats or the bread knife for loaves—switch it on, and gently guide it through your food - let the knife do all the work and avoid applying too much pressure. Our Cordless Carve is ergonomically designed, making it comfortable to handle, and since it's cordless, you can carve anywhere—right at the table or even outside at the BBQ if you like!
What’s the best electric knife for cutting bread?
For cutting bread, you need a blade that can handle both soft and crusty textures without squashing your loaf. Our Cordless Carve includes a dedicated bread knife that slices through everything from baguettes to soft sandwich bread effortlessly, and since it’s electric, you get those perfect, even slices every time.
Beat Blitz
The ultimate hand mixer set including blender, whisk, and double beater attachments bringing power and reliability to all food prep.
What can you do with a hand blender?
A hand blender, or immersion blender, is a kitchen must-have for blending soups, sauces, and smoothies directly in the pot or bowl. Our Beat Blitz hand blender set steps it up with titanium-coated blades that make blending a breeze even for tougher ingredients including ice! Plus, it’s more than just a blender. With a whisk and double beaters included in the set, you can whip cream, beat eggs, or even tackle cake batter—all with one tool.
Can a hand blender replace a traditional blender?
Yes, in many cases! If you’re blending soups, purees, or quick smoothies, our Beat Blitz can totally handle it, and it’s way more convenient since you can blend right in your cooking pot as each of the attachments are coated in a anti-scratch coating to protect your pans as you blend. The titanium-coated blades are extra durable, giving you smooth results without needing a countertop blender. And with the whisk and double beaters, it also works like a mini mixer—so you’ve got multiple gadgets in one.
Are hand blenders easy to clean?
Hand blenders are super easy to clean! The Beat Blitz features detachable accessories, including the blender shaft, whisk, and double beaters—all dishwasher-safe. So after blending your soup or whipping up dessert, just pop the parts in the dishwasher, and you’re good to go. No messy blender pitchers to scrub!
Can I use a hand blender for my baking prep?
Absolutely! The Beat Blitz comes with double beaters and a whisk attachment that make it perfect for whipping up batter, mixing dough, or even beating eggs for your baking projects. The included whisk attachment also lets you whip cream or make meringues in no time. It’s like having a hand mixer and blender all in one.
Do I need a hand blender or a food processor?
A hand blender, like the our Beat Blitz, is better for quick blending tasks—like pureeing soups or making a smoothie in your glass. It’s handheld and more compact, so it’s great for small jobs. A food processor, on the other hand, is better for tasks like chopping or shredding or blending up larger quantities of ingredients.
Inducto Go
The ultimate portable induction cooktop, offering complete control and convenience for perfect cooking, anytime, anywhere. Includes temperature probe.
What can you cook on a portable induction cooktop?
Portable induction cooktops, like our Inducto Go, are incredibly versatile! You can cook everything from a quick stir-fry to a slow, precise sous vide dish. With its DiGiTech operating system, you get total control over temperature and time, meaning you can sear, sauté, simmer, or even slow-cook with exact precision. Plus, since induction heats the pan directly, it’s super efficient.
How does an induction cooktop work?
Induction cooktops use electromagnetic energy to directly heat your cookware, making it faster and more energy-efficient than gas or electric stoves. The Inducto Go takes it up a notch with the DiGiTech Operating System, allowing you to control the exact temperature and time you need for exact cooking. It’s great for everything from delicate sauces to sous vide-style precision.
Can you use any pan on a portable induction cooktop?
Not all cookware works with induction—you’ll need pans with a magnetic base. But once you’ve got the right cookware, you’re set! The Inducto Go heats up your pan fast, and thanks to the DiGiTech operating system, you can control your cooking with precision, whether you're frying, boiling, or even using sous vide for restaurant-quality results.
Is a portable induction cooktop worth it?
Totally worth it! The Inducto Go is perfect for tight spaces, travel, or even as an extra cooktop during extended family and friend meals. It’s energy-efficient, heats up quickly, and the DiGiTech operating system gives you exact control over temperature and time. Want to perfectly poach eggs or do sous vide at home? No problem! The Inducto Go gives you precision that traditional cooktops just can't match.
Can you sous vide on an induction cooktop?
Yes! Sous vide cooking is all about precision, and the Inducto Go excels at it. With its DiGiTech operating digital system, you can set and maintain the exact temperature you need for sous vide—whether it’s steak, fish, or poultry but the temperature probe attachment will allow you to monitor the internal temperature of your meal too.
Boil IQ
Precision brewing meets modern design—perfectly heated water at your fingertips for every cup, every time.
What is the advantage of a digital kettle?
A digital kettle, like the our Boil IQ, offers precision and convenience you won’t get from a traditional kettle. With the DiGiTech operating system, you can control the exact temperature you need, whether you’re making green tea, coffee, or even heating water for cooking. Plus, the Boil IQ has a handy easy-pour trapdoor lid, so you can refill it without taking the lid off. Super convenient!
Can you set specific temperatures on a digital kettle?
Yes! That’s the beauty of a digital kettle. The Boil IQ lets you select your desired temperature, thanks to the DiGiTech operating system. Whether you need lower temperatures and less time for delicate teas or a full boil for pasta water, you can choose precisely what you need, ensuring perfect results every time.
How do you fill a digital kettle?
With the Boil IQ, it’s as easy as it gets! The kettle features an innovative easy-pour trapdoor lid, meaning you don’t even have to remove the lid to fill it up. Just pour in your water, and you’re good to go. Combined with its sleek design and DiGiTech controls, it makes boiling water easier and faster.
Is a digital kettle worth it?
Absolutely! A digital kettle like the Boil IQ offers more than just a simple boil—it gives you precise control over water temperature, which is key for getting the best flavour from your coffee or tea. And with the DiGiTech operating system, you’re able to set the temperature and time, plus monitor temperatures effortlessly. Plus, its easy-pour trapdoor lid adds a convenience factor you won’t want to live without.
What is the best digital kettle for tea?
If you’re serious about your tea, the Boil IQ is perfect! With its DiGiTech Operating system, you can select the optimal brewing temperature for every type of tea, from green to black. The easy-pour trapdoor lid makes it quick and hassle-free to fill, and you get water heated to just the right degree in no time. Plus we’ve included a temperature guide for all the popular teas on the kettle base for easy referencing when needed. Your tea game will never be the same!
Toast IQ
Perfectly toasted slices every time with digital precision and quick-action controls, making breakfast better than ever.
What makes a digital toaster better?
A digital toaster, like the Toast IQ, gives you precision control that regular toasters can’t match. With the DiGiTech system, you can set the exact toasting time, ensuring perfect results every single time. Plus, it features an easy-to-read countdown, so no more guessing when your toast will pop up!
Can you toast frozen bread in a digital toaster?
Yes, you can! The Toast IQ comes with a defrost mode specifically for frozen bread. It gently defrosts and then toasts to your desired level, all thanks to the DiGiTech operating system, which ensures you get perfectly crispy toast, even from frozen slices.
What is crumpet mode on a toaster?
Crumpet mode is a special feature designed to toast one side of your crumpet to perfection while warming the other. The Toast IQ has a dedicated crumpet mode, making it ideal for crumpet lovers. And with the DiGiTech system, you can fine-tune the settings for your perfect golden crispness.
How do you control the toasting time on a digital toaster?
With the Toast IQ, you get complete control over toasting time. The DiGiTech operating system lets you set the exact time for your toast—whether you like it lightly browned or super crispy. Plus, the digital display counts down the time, so you always know when your toast will be ready!
Why should I choose a digital toaster?
A digital toaster like the Toast IQ offers more precision, customisation, and convenience. With features like exact time control, a clear countdown display, and specialised modes like crumpet and defrost, you get perfect results every time. Plus, the DiGiTech operating system makes adjusting settings easy, so your toast is exactly how you like it, no matter the type of bread.
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